diff --git a/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/interactive/vo/AnswerVO.java b/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/interactive/vo/AnswerVO.java
index 712b2bf..47908f1 100644
--- a/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/interactive/vo/AnswerVO.java
+++ b/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/interactive/vo/AnswerVO.java
@@ -5,6 +5,7 @@ import io.swagger.annotations.ApiModel;
 import io.swagger.annotations.ApiModelProperty;
 import lombok.Data;
 import lombok.EqualsAndHashCode;
+import org.springblade.core.tool.utils.BeanUtil;
 
 import java.io.Serializable;
 
@@ -47,4 +48,9 @@ public class AnswerVO implements Serializable {
     @ApiModelProperty("其它调用的参数")
     private Object[] extras;
 
+    public static void error(AnswerVO usualVO) {
+        usualVO.setRunning(0);
+        usualVO.setStatus(-2);
+    }
+
 }
diff --git a/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/schedule/InteractiveSchedule.java b/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/schedule/InteractiveSchedule.java
index 759c3b8..32c132d 100644
--- a/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/schedule/InteractiveSchedule.java
+++ b/hzims-service/hzims-big-model/src/main/java/com/hnac/hzims/bigmodel/schedule/InteractiveSchedule.java
@@ -109,9 +109,9 @@ public class InteractiveSchedule {
                     answerVO.setExtras(extraList.toArray(new String[extraList.size()]));
                 }
                 catch(Exception e) {
-                    redisTemplate.opsForList().leftPush(HZIMS_BIGMODEL_ASK_KEY,answerVO.getSessionId());
                     e.printStackTrace();
-                    throw new RuntimeException(e);
+                    AnswerVO.error(answerVO);
+                    answerVO.setAnswer("非常抱歉，系统在处理您的请求时遇到了问题。请稍后再试或联系我们的客服团队。");
                 }
             }
             if(sessionIds.contains(answerVO.getSessionId())){